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Privacy Policy

🔐 Your Data is Safe With Us

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Never SharedYour personal & patient data is NEVER shared with anyone
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Bank-Grade EncryptionAll data encrypted with AES-256 at rest & in transit
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Servers in India 🇮🇳All data stored exclusively on secure Indian servers
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DPDP CompliantFully compliant with Govt. of India Digital Personal Data Protection Act 2023
You own your data — Export anytime • Delete anytime • Full control

Last Updated: January 17, 2026

At Rehabiri, a product of Prodynamic Meditech, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our physiotherapy practice management platform.

1. Information We Collect

We collect information that you provide directly to us, including:

  • Account Information: Name, email address, phone number, clinic name, address, and professional qualifications
  • Patient Information: Patient names, contact details, age, gender, and medical notes (when you add patients to your account)
  • Session Data: Appointment dates, times, session notes, and payment information
  • Usage Information: How you interact with our platform, including features used and time spent
  • Device Information: IP address, browser type, operating system, and device identifiers

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process your transactions and manage your appointments
  • Send you technical notices, updates, security alerts, and support messages
  • Respond to your comments, questions, and customer service requests
  • Monitor and analyze trends, usage, and activities in connection with our services
  • Detect, prevent, and address technical issues and fraudulent activities
  • Comply with legal obligations and protect our rights

3. Information Sharing and Disclosure

🔒 We NEVER sell or share your data for marketing purposes

Your personal and patient information remains strictly confidential and is never monetized or shared with third parties for their own purposes.

We may share your information only in the following limited circumstances:

  • With Your Consent: When you explicitly direct us to share information
  • Essential Service Providers: With trusted vendors who help us operate (e.g., secure hosting on Indian servers)
  • Legal Requirements: When required by law or to protect rights and safety
  • Between Clinics and Therapists: When you assign sessions to therapists, only relevant session information is shared

4. Data Security & Protection

Our Security Commitment

  • 🔐End-to-End Encryption: All data is encrypted using industry-standard AES-256 encryption, both at rest and in transit (TLS 1.3)
  • 🇮🇳Data Residency: All your data is stored exclusively on secure servers located in India
  • 📋DPDP Compliance: We are fully compliant with the Government of India's Digital Personal Data Protection Act, 2023
  • 🔑Access Control: Role-based access ensures only you can access your patient data
  • 📊Audit Logging: All access to sensitive data is logged for security and accountability
  • 💾Secure Backups: Automated encrypted backups with disaster recovery procedures

5. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When you delete your account, we will delete or anonymize your personal information within a reasonable timeframe, unless we are required to retain it for legal purposes.

6. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information
  • Portability: Request a copy of your data in a structured format
  • Opt-Out: Unsubscribe from marketing communications

To exercise these rights, please contact us at contactus@rehabiri.com.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities. You can control cookies through your browser settings. For more information, please see our Cookie Policy.

8. Children's Privacy

Our services are not directed to children under 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

9. Data Location

🇮🇳All your data is stored exclusively on servers located in India. We do not transfer or store your data internationally. This ensures compliance with Indian data protection regulations and keeps your data under Indian jurisdiction.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of our services after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us: